Top 12 Tips for Choosing a Roofing Company

How to evaluate a roofing company

In Maine, where the weather can be harsh and its patterns quite unpredictable, every homeowner needs a reliable, sturdy roof. It’s what protects your house’s structural integrity and shields your belongings and your family from the elements. 

But no matter if you’re facing minor leaks, have storm damage, or need a complete replacement, it’s important to leave the work to the right roofing company in Portland. But how do you make sure you’re choosing the right roofing company? Keep reading to learn about the most important things to consider when making a decision!

How to evaluate a roofing company?

Choosing the right contractors is an important decision and one you shouldn’t take lightly. But, ‘how to tell if my roofing company is legit?’, you ask. To make the best choice, you’ll need to look beyond the pricing offered and consider various factors, many of which we’ll discuss in more detail below. 

1. Licensing & insurance

Before you hire any contractors, always confirm they have the proper licensing and insurance.  A licensed professional has met the required state and local standards and regulations, so you have full confidence in their ability to handle your project. Insurance is equally important! It protects you from potential expenses if any accidents or damage happen on your property.

2. Experience & track record

When the work is as important as that of a roofer, experience matters. A firm with a long history in the industry will usually be more reliable. They likely already understand the unique demands of the local climate, as well as the building codes. Plus, their long experience means they have already encountered and solved a variety of potential problems, and now know how to approach a range of issues and tackle them efficiently.

3. References & reviews

In this line of work, reputation can tell you everything you need to know about a company. Curious about where the one you’ve got your eyes on stands? Check what their past clients have to say! Online reviews can offer valuable insights into their workmanship and customer service. Knowing that your roofers did a good job with many past projects, especially if they are similar to yours, may just be the most important kind of assurance.

4. Open communication

To make sure your project is a success, look for a company that values transparency and keeps you in the loop. From the initial consultation to project completion, they should be responsive, ready to answer all questions you have about your roofing project and provide regular updates on progress. Open communication shows that they’re trustworthy and makes the entire experience much easier and less stressful to handle.

5. Workmanship & material quality

When investing in a new roof, you want to make sure that it will serve you properly and do so for years to come. The quality of materials and workmanship directly affects the durability of your new system, so make sure you’re choosing a company that prioritizes these things. Ask about the types of materials they use, who their manufacturers are, and how they can guarantee the quality of their craftsmanship.

6. Safety measures

Roofing is inherently risky, so when you’re choosing contractors, safety should be a top priority. Always ask about the safety protocols they have in place to protect both their workers and your property. A responsible company committed to safety will make sure their staff is well-trained, uses only proper equipment, and follows all OSHA guidelines.

7. Detailed estimates & contract

We previously said that knowing what to look for in a roofing company includes more than just considering pricing, but that doesn’t mean that pricing doesn’t matter. Before you sign any agreements, get a comprehensive written estimate that outlines the scope of work, materials to be used, project timelines, and costs. This transparency helps prevent unexpected expenses and helps ensure that both parties have a clear understanding of the details.

8. Local knowledge & involvement

It’s always best to choose a roofer with a strong local presence. Usually, they’ll be more reliable and invested in maintaining their reputation in your area. More importantly, a local firm is more likely to be familiar with the regional climate, the unique challenges it may bring, and any related regulations. Additionally, a company that’s involved in their community shows that they’re dedicated beyond just business.

9. Warranties & guarantees

With a project as big as a new roof, you want to protect your investment. A reputable firm will happily and confidently stand behind the quality of their work, usually by offering warranties and other guarantees. Don’t hesitate to ask them about their warranties on both materials and labor and make sure you understand the terms and the duration.

10. Handling unexpected issues

Like any construction work, roofing comes with its own set of challenges. From weather delays to structural issues, it’s not uncommon for a problem to change the course of the project. Ask about their approach to unexpected trouble and whether they have a proven process to address problems and find effective solutions. Knowing how to choose a roofer that’s resourceful and reliable means your project will likely stay on track no matter the issue.

11. Environmental practices

Sustainability is becoming more and more important today – and for a good reason. If you see eco-friendly practices as a priority, ask your roofers about it. Check whether they recycle their old materials, the energy efficiency of their options, and how sustainable are the products they use. An environmentally conscious company contributes to a healthier planet and is usually the first to offer solutions that reduce your energy costs.

12. Customer service

You’ll have a much smoother experience if you make sure the company you’re partnering with is professional and dedicated to good customer service. It all starts with your first interaction! Are they punctual? Responsive? Dedicated to providing a streamlined experience? Excellent customer service means they’ll likely handle your project with care and address any concerns promptly.

Who are the most dependable roofing contractors in PortlandWho are the most dependable roofing contractors in Portland?

If you’re looking for a company that combines expertise with exceptional quality, trust Horch Roofing. With our tailored approach to the local climate and genuine passion for our work, we’ve earned a reputation for dependable solutions and providing seamless experiences with each project. 

Our options include durable asphalt shingles, standing-seam metal, and EPDM rubber roofing, top-notch seamless gutters, and maintenance and repair services to keep your system in peak condition. From the Old Port to the furthest corners of the city and beyond, we’ve helped countless homeowners protect their properties, and now want to do the same for you. Reach out today to see how we can support your needs!