What Our Customers Are Saying
We understand that your home is most likely to be your biggest investment; which is why it is so important to us that you are completely satisfied during every step of your project. From the staff in the office, to the salesmen out on the roads,to the crews on your roof, each one of us wants you to experience each one of our core values (Safety, Respect, Quality, Communication, Organization, Availability) to the fullest. It is an amazing feeling when our customers take time to let us know we have done just that.
We do our very best to treat you the way YOU want to be treated.
What our customers say
Walt Jonsson
01:10 13 Jun 23
Today, Friday June 9th, the crew from Horch Roofing completed the reroofing of our summer house on Branch Lake. My wife and I could not be more pleased with the entire process of dealing with your company.Starting with a visit from John Monroe,... Sales Estimater, and then scheduling the project with Tori Bathgate, Production Coordinator, the process started on a high note. Dealing with rain issues, Tori was able to get the crew here yesterday at noon.They arrived with Thomas Boynton as the Foreman. Alex Yamasca was the lead man directing the installation team.I can’t ever remember seeing a group of workers approach a job like this with such enthusiasm. They were amazing. Constant motion. Never taking a break. And they worked like they really knew what they were doing. They obviously did. I told Thomas that they must have done this before. He responded; absolutely!It didn’t stop there. During and after the job, they were constantly cleaning up debris, and making sure that all our plants, shrubbery, and all other items were protected.Our property is in tip top shape.It took us awhile to find you, and that’s another story, but you can be assured we will be spreading the word that Horch Roofing is the place to go.Sincerely,Walt JonssonBranch Lake Maineread more
Aamir Zuberi
18:01 24 Apr 23
Great experience. Paul and his crew arrived on time and went to work. No delays and the cleanup was so good it was as if they were never there. Would recommend for excellent communication throughout during the quote and asphalt tile selection,... scheduling and roofing replacement.read more
Marie Paschke
18:34 23 Apr 23
Professional and courteous. Prompt estimate as soon as they were able to complete the work in the spring, they were in contact with me, arranging a time that would work for everyone. Those who worked on my roof were incredibly hard workers. They... ensured that my property was well cared for. They even took care not to damage any of my plantings. They were kind, hard-working, respectful, and they got the job done well. I could not be more satisfied with the results. I will use them again in the future when it is time for me to replace my gutters.read more
Barbara Putnam
14:10 15 Jan 23
We called Horch Roofing after this years Christmas Eve storm which tore shingles from our roof resulting in several leaks. Given the number of calls that I am sure Horch received after that storm, I was very impressed by the level of service. The... damage was repaired within days. The experience was above expectation, from the manager who took our call, to the staff who kept us informed to the roofers who repaired the roof. Thank You Horch Roofing!read more
Leslie Simmons
20:52 15 Nov 22
When I called Horch Roofers two Horch men were quick to arrive and check out the damage to my roof and make sure it was safely patched until they could come and properly fix the roof. An estimate was provided quickly when Zack came to access the... damage a few days later. (sorry I forgot names) Within a week two young men showed up to replace boards and properly seal the roof. They were very polite and informed me exactly what they would be doing.Horch communicates quickly, Kaitlynn was terrific in keeping me informed as to the progress of my roofing needs.I give Horch Roofing an A++ for a completely superb job.Many thanks!I had called several other roofers in the area and none even called me back.read more
