Testimonials

What Our Customers Are Saying

We understand that your home is most likely to be your biggest investment; which is why it is so important to us that you are completely satisfied during every step of your project. From the staff in the office, to the salesmen out on the roads,to the crews on your roof, each one of us wants you to experience each one of our core values (Safety, Respect, Quality, Communication, Organization, Availability) to the fullest. It is an amazing feeling when our customers take time to let us know we have done just that.

We do our very best to treat you the way YOU want to be treated.

What our customers say

My first contact was a phone call to the office to schedule a gutter cleaning. An outstanding individual gave me advice and scheduled the cleaning. That same person gave me a call a week or so before the scheduled cleaning to tell me there was an opportunity for the team to come that day. The team showed up, worked quickly, efficiently, neatly and politely. Couldn't ask for more. I will only use Horch Roofing in the future.
Horch Roofing has been to my newly purchased property for two projects - a partial roof replacement and new skylight installation. Both were completed by wonderful people who did the job right and prices for both were very reasonable. Highly recommended!
Horch Roofing stayed with me during a difficult delay caused by my neighbors, and I am grateful. They were excellent at keeping me informed and responding to my questions. I highly recommend them!
Estimate came in below what I was expecting. Did a great job on the roof. Left the area clean, couldn't tell they were there.
Crew was super efficient, thorough and considerate of our family.
They did a great job. Very professional, prompt and easy to work with.
I called about a leaking roof and was told to expect a 1-2 week response time, the crew was on site in two days. The crew made the repair and there have been no leaks since.
My elderly mother was in need of a new front roof. Horch Roofing provided a fair cost estimate and replaced the roof on schedule before winter weather. Everyone from the office staff, Tony, (the sales estimator), to the roof crew, were friendly, courteous and efficient.
We acquired four quotes for our roof replacement. I had a couple of "favorites" in mind due to relationships with ownership of those two companies. We decided on Horch because of pricing and their comparative value of the overall quote compared to other installers. The professionalism of the sales team, quote itself, warranty, and overall value of the project relative to price were our deciding factors. If I had to offer an area for improvement, it would be the initial communication after signing the contract. I felt like I had to chase them a little, but it clearly all worked out. Once dialog was established with Project Coordinator Nick Viles, things moved smoothly with good communication regarding the status of our project relative to others and weather delays, which we certainly understand give our climate. Stephen Curtis and the install day team were fantastic. They were very thorough and efficient, especially on the clean-up of the project after the roof was installed. Stephen kept us updated on the status of the install, which the team ended up completing in one day. We appreciated the hard work to make that happen. I would highly recommend Horch Roofing.
Horch Roofing was absolutely terrific! Bill Robinson came out, gave us great advice and scheduled our appointment before the bad weather. Nick worked with us to get a crew out there and kept us updated. The work was done and we are extremely pleased!
angi 2021 super service award badge
best of the best of knox county award badge
national roofing contractors association member badge
best places to work in me 2021 award badge